1. Are your products sulfate-free?
Yes, our formulas are completely sulfate-free. We use gentle, plant-derived cleansers that effectively clean without stripping natural oils.
2. Do you test on animals?
No, we are proudly cruelty-free. None of our products or ingredients are tested on animals.
3. What is your return policy?
We offer a 30-day satisfaction guarantee. Unopened products in original packaging can be returned for a full refund within 30 days of delivery.
4. How often should I use your shampoo?
For best results, we recommend using 2-4 times per week. Adjust frequency based on your hair type and lifestyle needs.
5. Why does my hair feel different after switching to your products?
Your hair may be going through a natural adjustment period as it adapts to our silicone-free formula. This typically lasts 2-3 washes.
6. Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by destination.
7. Are your products safe for color-treated hair?
Absolutely. All our products are color-safe and formulated to protect and maintain your hair color.
8. What should I do if I experience irritation?
Discontinue use immediately and consult a dermatologist. We recommend doing a patch test 24 hours before first use.
9. Are your bottles recyclable?
Yes, our packaging is made from recyclable materials. Please check local recycling guidelines for proper disposal.
10. How long until I see results?
Most customers notice improved hair texture within 1-2 weeks, with optimal results after 3-4 weeks of consistent use.